infot@yogatrendshk.com
+852-6110 4004
Frequently Asked Questions (FAQ)
Below are some frequently asked questions about our Classes, Class Packages and Family & Friends free trial
Note: Yoga Trends Studio reserves the right to change any or all of the above‑mentioned terms at any time without prior notice to members.
Getting Started & Trial
Q: Are classes suitable for beginners?
Yes. Many classes are multi-level, and teachers offer options for beginners and experienced students. If you are new to yoga, we recommend starting with Gentle Stretch, Gentle Flow, Chair Yoga-B classes.
Q: Do you offer a first-time trial for new students?
Yes. For first-time visitors, the trial rate is HK$200 for a 60-minute class and HK$300 for a 75- or 90-minute class.
Q: How do I book my first-time trial?
Please create an account on our booking system, choose your preferred class, and select the first-time trial option at checkout.
Q: Who can enjoy the Family & Friends Free Trial?
Existing members can invite their family or friends for a free trial, and the member must attend the same class as their guest.
Q: How early should I arrive before class?
Please arrive 10–15 minutes before class to check in, settle, and let the teacher know about any injuries or conditions.
Q: What should I bring and wear?
Wear comfortable clothing you can move in. Mats and basic props are provided, but you are welcome to bring your own mat.
Booking & Cancellation
Q: Do I need to book in advance?
Yes, advance booking is required through our online system. Walk-in is only accepted if there is a spot available at the start of class.
Q: When is the latest time I can sign up for classes?
· For classes before 11:00am, please sign up by 11:00pm the night before. If there are fewer than 3 bookings by then, the class will be cancelled.
· For classes at or after 11:00am, you can sign up up to 3 hours before class. If there are fewer than 3 bookings at that time, the class will be cancelled.
· If a class already has 3 or more bookings, the latest online booking time is 30 minutes before class. After that, please WhatsApp Yoga Trends Studio to check for any remaining spots.
Q: When is the latest time I can cancel my class booking?
The latest time to cancel your booking is 3 hours before the scheduled start time. For classes starting before 11:00am, please cancel by 11:00pm the night before.
Q: What happens if I have a late cancellation or a no-show?
A late cancellation occurs if you cancel the booking within 3 hours before the scheduled start time, or before 11:00pm the night before for classes starting before 11:00am.
· For fixed packages, late-cancellations and no-shows will be charged as if the class was attended (one class will be deducted).
· For unlimited packages, a surcharge of HK$270 will apply for a 60-minute class and HK$350 for a 75- or 90-minute class.
Packages & Unlimited Passes
Q: How does the 30-day monthly unlimited package work?
The monthly unlimited package begins on the date of purchase and can be bought at any time. Suspensions require a valid medical certificate for absences exceeding 3 days. Personal reasons like travel do not qualify.
Q: Can I extend the expiry of my 60/75/90-minute class package?
· If your package expired within the last 90 days, you may reactivate and extend it for HK$50 per class, valid for another 90 days from extension. After this, no further extensions are allowed and will be treated as forfeited.
· Packages that expired more than 90 days ago are not eligible for extension and will be treated as forfeited.
· Unlimited packages cannot be extended or put on hold once activated.
Q: Can I share my class packages with family or friends?
No. Class packages are non-transferable and limited to one student per package.
Q: Can I purchase a 30-day unlimited package if I already have other packages?
Yes. You can purchase a 30-day unlimited package even if you have other packages active. Upon buying the monthly unlimited package, your existing package(s) will be extended by 30 days, and you can use them in between your unlimited packages.
Q: Can you give an example of how the monthly unlimited extension works with existing packages?
For example:
· 10 × 60-minute sessions valid until 31 Mar 2025 → after buying a 30-day unlimited package, extended until 30 Apr 2025.
· 20 × 75/90-minute sessions valid until 30 Jun 2025 → after buying a 30-day unlimited package, extended until 31 Jul 2025.
Contact Us
16/F, Parkview Commercial Building, 9-11 Shelter Street, Causeway Bay, Hong Kong
+852 6110 4004