
infot@yogatrendshk.com
+852-6110 4004
Frequently Asked Questions (FAQ)
Below are some frequently asked questions about our Classes, Class Packages and Family & Friends free trial
Note: Yoga Trends Studio reserves the right to change any or all of the above‑mentioned terms at any time without prior notice to members.
Getting Started & Trial
Q: Are classes suitable for beginners?
Yes. Many classes are multi-level, and teachers offer options for beginners and experienced students. If you are new to yoga, we recommend starting with Gentle Stretch, Gentle Flow, Chair Yoga-B classes.
Q: Do you offer a first-time trial for new students?
Yes. For first-time visitors, the trial rate is HK$200 for a 60-minute class and HK$300 for a 75- or 90-minute class.
Q: How do I book my first-time trial?
Please create an account on our booking system, choose your preferred class, and select the first-time trial option at checkout.
Q: Who can enjoy the Family & Friends Free Trial?
Existing members can invite their family or friends for a free trial, and the member must attend the same class as their guest.
Q: How early should I arrive before class?
Please arrive 10–15 minutes before class to check in, settle, and let the teacher know about any injuries or conditions.
Q: What should I bring and wear?
Wear comfortable clothing you can move in. Mats and basic props are provided, but you are welcome to bring your own mat.
Booking & Cancellation
Q: Do I need to book in advance?
Yes, advance booking is required through our online system. Walk-in is only accepted if there is a spot available at the start of class.
Q: When is the latest time I can sign up for classes?
· For classes before 11:00am, please sign up by 11:00pm the night before. If there are fewer than 3 bookings by then, the class will be cancelled.
· For classes at or after 11:00am, you can sign up up to 3 hours before class. If there are fewer than 3 bookings at that time, the class will be cancelled.
· If a class already has 3 or more bookings, the latest online booking time is 30 minutes before class. After that, please WhatsApp Yoga Trends Studio to check for any remaining spots.
Q: When is the latest time I can cancel my class booking?
The latest time to cancel your booking is 3 hours before the scheduled start time. For classes starting before 11:00am, please cancel by 11:00pm the night before.
Q: What happens if I have a late cancellation or a no-show?
A late cancellation occurs if you cancel the booking within 3 hours before the scheduled start time, or before 11:00pm the night before for classes starting before 11:00am.
· For fixed packages, late-cancellations and no-shows will be charged as if the class was attended (one class will be deducted).
· For unlimited packages, a surcharge of HK$270 will apply for a 60-minute class and HK$350 for a 75- or 90-minute class.
Packages & Unlimited Passes
Q: How does the 30-day unlimited package work?
Enjoy unlimited classes for 30 consecutive days, starting from your chosen start date. You can activate your package anytime, depending on what works best for your schedule.
If you’re unwell, we can pause your package with a valid medical certificate for absences longer than 3 consecutive days. Please note that travel or other personal reasons are not eligible for suspension.
Q: Can I extend the expiry of my 60 / 75 / 90-minute class package?
We offer flexible options to help you make the most of your classes:
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If your package expired within the last 90 days, you may reactivate the remaining unused classes with a one-time extension fee of HK$50 per class. The extension period is capped at 90 days from the original expiry date, not from the reactivation date.​
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To keep things simple, extension fees are applied once to reactivate all remaining classes, rather than charging per visit
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For example, a package that expired on 31 December 2025 can be extended until 31 March 2026.
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If you purchase a new package within 90 days of expiry, any unused classes can be extended to match the validity of your new package.
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Packages expired more than 90 days ago cannot be extended and will be considered forfeited.
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Unlimited packages cannot be extended or paused once activated.
Q: Can I share my class packages with family or friends?
Class packages are for individual use only and cannot be shared or transferred.
Q: Can I purchase a 30-day unlimited package if I already have other active packages?
Yes, absolutely. You can enjoy unlimited classes while keeping your existing packages. When you purchase a 30-day unlimited package, your current package(s) will automatically be extended by 30 days, giving you extra flexibility.
Q: How does the extension work with existing packages?
Here’s how it works:
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A 10-class (60-minute) package valid until 31 March 2025 will be extended to 30 April 2025.
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A 20-class (75 / 90-minute) package valid until 30 June 2025 will be extended to 31 July 2025.
This way, you won’t lose any time while enjoying your unlimited package.
Contact Us
16/F, Parkview Commercial Building, 9-11 Shelter Street, Causeway Bay, Hong Kong
+852 6110 4004
